Job Responsibilities:

• Provide Level 2 support to all IT hardware and Network related matters
• Review and improve processes pertaining to Infrastructure related services
• Develop and build quality Service document and procedures
• Enhance and establish Knowledge Management with ITIL as framework
• Handle and coordinate IT system procurement
• Assist in Annual Maintenance of Data center
• System Deployment
• Assist in Data backup and restoration
• Coordinate with vendor on network/hardware/software related matters
• System/network troubleshooting and rectification
• Assist in Annual system Audit
• Asset management
• Ad-hoc projects assignment and fulfillment

Job Requirements:

• At least 3- 7 years of relevant work experience
• Minimum Diploma in related fields
• Ability to communicate with people of various level
• Hands on and a team player
• Knowledge in MS office, Printers, MFP, MS Operating systems, Active Directory
• Networking knowledge is preferred
• Microsoft certification will be added advantage
• Strong Problem solving skills

Interested applicants, please send in your resume to career@shimano.com.sg