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Corrective actions

Important message to customer about inspection program

Shimano has launched a voluntary inspection and replacement program for some bonded 11-speed HOLLOWTECHⅡ road cranksets produced before July 2019 for a possible bonding separation issue.

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IMPORTANT SAFETY WARNING - Shimano rear wheel roller brakes

Shimano has identified a potential safety issue involving BR-C3000-R, BR-C3010-R and the BR-C6000-R rear wheel roller brakes, which were fitted to bicycles sold to consumers after 1 July 2015. Shimano has discovered that some of the affected rear wheel roller brakes can suddenly lose their braking power even when assembled correctly.