We value your opinions. Please contact Shimano Australia Cycling with any feedback, questions or concerns.


Shimano Australia Cycling
2 Wurrook Circuit
Caringbah NSW 2229
Ph: 1300 731 077 or (02) 9526 7799


**For information about Shimano Fishing products in Australia, please click here or call (02) 9533 0000.

Have a question about our Warranty policy and procedures? Visit our Warranty page here.
Please note: in most cases, your best first course of action is to consult the place of purchase or your local bike shop, as they should be able to advise.

Spare Parts & Technical Documents
For details on spare parts and technical information about Shimano Cycling products, including Exploded Views and Service Instructions for older products, please click here.

Please note that this form is for queries from within Australia only. If you are outside of Australia, we may not be able to answer your email due to the volume of enquiries. We would advise you to contact your local bike shop or Shimano office in your region.