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Shimano has been running its Neutral Service since 2001. In 2023 our service is operating from bases in Benelux, Spain, France, Italy, Portugal and Turkey with cars and motorbikes plus drivers and mechanics who support riders in professional cycling races. 

Neutral Service vehicles carry spares of the components used by all teams. The majority of teams use Shimano components, but competitor pedal systems and drivetrains also feature within the Neutral Service cars.

The Neutral Service cars often resemble a mobile workshop, carrying multiple bikes on the roof and multiple spares and tools inside the car. This ensures that both the racing and the riders themselves can continue in the event of mid-race circumstances. 

This infographic from the Shimano Neutral Service offers you a clear overview of what it is all about, how many people are involved and how many equipment we bring to races like the Tour de France.

Blue Shimano car with bikes near Arc de Triomphe, text Human Science Benjamin Glize.
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